Privacy Policy

Last updated: September 17, 2026

Introduction

Outstand ("we," "our," or "us") operates the AI-directed video and content generation platform at outstand-ai.com (the "Service"). This Privacy Policy describes what data we collect, why we collect it, how we use it, and the rights you have over your information.

Outstand is a "bring your own key" (BYOK) platform: every AI generation you run — video, image, voice, or text — is powered by your own API keys for the providers you connect (such as Anthropic, ElevenLabs, and kie.ai), not a shared account we control. Section 4 explains exactly what that means for your data.

Information We Collect

Account & Workspace Data

When you register, we collect your name, email address, and password (stored as a salted hash, never in plain text, via our authentication provider Supabase). Your account has one or more "workspaces," which hold your projects, media, and settings.

Billing Information

Payments are processed by Stripe. We do not store your full card details — Stripe handles all payment data under its own PCI-DSS certified infrastructure. We retain billing records (transaction amounts, dates, plan details, subscription status) to operate your account and to comply with accounting and tax obligations. Some plans start with a card-required free trial; Stripe automatically charges the card on file when the trial ends unless you cancel first (see our Terms of Service for details).

Your AI Provider API Keys (BYOK Credentials)

If you connect your own API key for a provider such as Anthropic, ElevenLabs, kie.ai, or OpenAI, we store it encrypted at rest (AES-256-GCM) in our database. It is decrypted only at the moment your workspace makes a generation request to that provider, is never logged in plain text, and is never shared with any other user or workspace. We do not use your keys for anything other than fulfilling the generation requests you initiate. You can remove a stored key at any time from Settings → Credentials, which deletes it immediately.

Content You Generate

Prompts, scripts, and other inputs you provide to generate content, along with the resulting videos, images, and audio, are stored in your workspace's media library (hosted on Cloudflare R2) so you can review, download, and manage them. This content is sent to the AI provider(s) you've connected, under your own API key, to be generated — we do not use your content to train any model, ours or a third party's.

Usage & Log Data

We collect logs of API requests, feature usage, session activity, error events, and performance metrics, used for security monitoring, troubleshooting, and improving the Service.

Device & Browser Data

When you visit outstand-ai.com, we automatically collect your IP address, browser type, operating system, pages visited, and referring URLs, used for security, fraud prevention, and aggregate analytics.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data on the following grounds:

  • Contractual necessity — to provide the Service you signed up for
  • Legitimate interests — for security, fraud prevention, and service improvement, where these do not override your rights
  • Legal obligation — where required by law (e.g., tax and accounting records)
  • Consent — for optional communications and non-essential cookies, which you may withdraw at any time

How We Use Your Information

  • To create and manage your account and workspace
  • To route your generation requests to the AI providers you've connected, using your own keys
  • To store and let you manage the content you generate
  • To process billing through Stripe, including trial-to-paid conversions
  • To provide customer support and respond to inquiries
  • To detect and prevent fraud, abuse, and security incidents
  • To improve the platform and develop new features
  • To send transactional emails (account verification, billing receipts, trial/cancellation notices, security alerts)
  • To operate our affiliate program, if you participate in it (see below)
  • To comply with legal and regulatory requirements

Affiliate Program

If you join our affiliate program, we track referrals through a cookie tied to your unique referral link and associate resulting sign-ups and payments with your affiliate account, so we can calculate and pay out commissions. This data is only used for that purpose.

Cookies & Tracking

We use cookies and similar technologies for authentication, session management, security, remembering your current workspace, affiliate referral attribution, and aggregate analytics. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.

Data Sharing & Disclosure

We do not sell or rent your personal data. We may share your information with:

  • Infrastructure providers — Cloudflare (hosting and R2 media storage), Supabase (database and authentication), Stripe (payments), and Resend (transactional email), each under their own data processing terms
  • AI providers you connect — your prompts and inputs are sent directly to the provider(s) whose API key you've added (e.g., Anthropic, ElevenLabs, kie.ai, OpenAI), under your own account with that provider and subject to their own privacy policy and terms
  • Legal authorities — when required by law, court order, or to protect the safety of our users or the public
  • Business transfers — in connection with a merger or acquisition, with prior notice to you

International Data Transfers

Your data may be processed in countries outside your own, including the United States, where our infrastructure providers operate. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for any transfers outside the EEA.

Data Security

We implement industry-standard security measures including TLS/SSL encryption for all data in transit, AES-256-GCM encryption at rest for stored API keys and other sensitive credentials, row-level access controls on our database, and regular security reviews. However, no system is completely immune to risk. In the event of a data breach that affects your rights and freedoms, we will notify you and applicable authorities as required by law.

Data Retention

  • Account data — retained while your account is active, plus 90 days after deletion for recovery purposes
  • Generated content & media — stored until you delete it or your account is closed
  • BYOK provider keys — stored encrypted until you remove them or close your account
  • Usage logs — up to 2 years for security and analytics
  • Billing records — 7 years to comply with financial regulations

Your Rights

Depending on your location, you may have the right to:

  • Access — request a copy of your personal data
  • Rectification — correct inaccurate or incomplete data
  • Erasure — request deletion of your data under certain conditions
  • Portability — receive your data in a machine-readable format
  • Object or restrict — limit how we process your data in certain circumstances
  • Withdraw consent — at any time, where processing is based on consent

To exercise these rights, contact us at hello@jahidh.me. We will respond within 30 days.

Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us immediately and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our platform at least 14 days before changes take effect. Continued use of the Service after that date constitutes acceptance of the updated policy.

Contact Us

If you have questions or requests about this Privacy Policy, please contact us:

Email: hello@jahidh.me
Website: outstand-ai.com

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